Coronavirus: Service update

Update on My Rights My Say service during school closures and the Coronavirus pandemic

Monday 30 March 2020 

Throughout the current health situation, My Rights, My Say is still here to help children aged 12-15 with additional support needs to speak up about the support they need with their education. 

The following information includes updates from each of the four partners in the My Rights, My Say service. Any changes to any part of our service provision will be updated here. 


The Enquire helpline is open for written enquiries and its dedicated team is ready to help parents and carers understand how the new coronavirus laws affect the education of children with additional support needs in Scotland. The Enquire website will be updated as and when any new guidance is published. 

Support for Children’s Views  

(Provided by Children in Scotland)

During school closures we will still be responding to enquiries through the contact page of this website (Please select: I would like somebody who is not from my child’s school or local authority to gather their views).

We are unable to carry out face to face work but we are happy to be flexible and can still carry out work via phone calls or another method that may suit the needs of the child.  Please get in touch if you would like to discuss how the Children’s Views service could support a child you know. 


(Provided by Partners in Advocacy) 

The My Rights, My Say advocacy service is still here and working to support the rights of children in education and to make sure their voices are heard.

We are continuing to provide advocacy to children during this time, but we are not having face to face meetings. You can continue to make a referral for an advocate, and we will work in whatever way a child feels most comfortable with, such as by phone, email or Skype.

Please get in touch through the contact form on this website if you want more information or to talk about advocacy.  

Legal Representation

(Provided by Cairn Legal) 

For health and safety reasons, the Tribunal are not holding any hearings at the moment. However, we can still bring new cases to the Tribunal including those cases where there is a legal time limit to make a reference. We can also make some progress in cases where this is possible by e-mail and/or telephone conference with the Tribunals and the local Council. 

If your case needs to come to Tribunal, we will work with your existing My Rights, My Say advocate to make sure that it does, and to keep any delays caused by current circumstances to a minimum.