Covid-19: Service update

Update on My Rights My Say service during the Coronavirus pandemic

Tuesday 7 June 2022

As Covid-19 restrictions have relaxed, My Rights, My Say is still here to help children aged 12-15 with additional support needs to speak up about the support they need with their education. 

The following information includes updates from each of the four partners in the My Rights, My Say service. Any changes to any part of our service provision will be updated here. 

You and/or a child in your care might also be interested in the advice and information on the Reach website which includes information for children with additional support needs on a wide range of themes and issues including changing schools, relationships, bullying, knowing your rights and having your say.


The Enquire helpline, providing independent advice about additional support for learning in Scotland is open from 9.30pm-4.30pm on Mondays, Tuesdays, Thursdays and Fridays. The number to call is 0345 123 2303 and you can visit the website for more information:

The Enquire website continues to be updated with any relevant information relating to additional support for learning during the health pandemic.

Children’s Views  

(Provided by Children in Scotland)

We are still responding to enquiries through the contact page of this website (Please select: I would like somebody who is not from my child’s school or local authority to gather their views).

We are now carrying out direct work with children face-to-face, but also using video conferencing platforms or phone calls.  Whatever suits the young person best. Please get in touch if you would like to discuss how the Children’s Views service could support a child you know.


(Provided by Partners in Advocacy) 

The My Rights, My Say advocacy service is still here and working to support the rights of children in education and to make sure their voices are heard.

You can continue to make a referral for an advocacy worker, and we will work in whatever way a child feels most comfortable with, such as in-person, by phone, email or Skype.

Please get in touch through the contact form on this website if you want more information or to talk about advocacy.  

Legal Representation

(Provided by Cairn Legal) 

The Tribunal are not holding physical hearings at the moment. However, we can still bring cases to the Tribunal.  While there is a backlog of cases, Tribunals are now taking place by telephone or video conference.  Cases can also be decided without a hearing, through consideration of written evidence only (where everyone agrees this is appropriate).

If your case needs to come to Tribunal, we will work with your existing My Rights, My Say advocate to make sure that it does, and to keep any delays caused by current circumstances to a minimum.