Coronavirus: Service update

Update on My Rights My Say service during school closures and the Coronavirus pandemic

Monday 24 August 2020 

Throughout the current health situation, My Rights, My Say is still here to help children aged 12-15 with additional support needs to speak up about the support they need with their education. 

The following information includes updates from each of the four partners in the My Rights, My Say service. Any changes to any part of our service provision will be updated here. 


The Enquire helpline is open from 1pm – 4.30 pm Monday to Friday to answer queries about additional support for learning in Scotland. The Enquire website will continue to be updated with any relevant information relating to additional support for learning as lockdown restrictions are eased.

Support for Children’s Views  

(Provided by Children in Scotland)

During lockdown easing are still responding to enquiries through the contact page of this website (Please select: I would like somebody who is not from my child’s school or local authority to gather their views).

We are currently carrying out direct work with children using video conferencing platforms or phone calls.  Please get in touch if you would like to discuss how the Children’s Views service could support a child you know.


(Provided by Partners in Advocacy) 

The My Rights, My Say advocacy service is still here and working to support the rights of children in education and to make sure their voices are heard.

We are able to do some face to face meetings which are assessed on a one to one basis. You can continue to make a referral for an advocate, and we will work in whatever way a child feels most comfortable with, such as by phone, email or Skype.

Please get in touch through the contact form on this website if you want more information or to talk about advocacy.  

Legal Representation

(Provided by Cairn Legal) 

The Tribunal are not holding physical hearings at the moment. However, we can still bring cases to the Tribunal.  While there is a backlog of cases, Tribunals are now taking place by telephone or video conference.  Cases can also be decided without a hearing, through consideration of written evidence only (where everyone agrees this is appropriate).

If your case needs to come to Tribunal, we will work with your existing My Rights, My Say advocate to make sure that it does, and to keep any delays caused by current circumstances to a minimum.”